Our policy lasts 14 days. If more than 14 days have passed since delivery of the purchased product, unfortunately we cannot offer refunds or exchanges.
For our return policy to work, your item must be returned to us in the condition you received it and in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Items not authorized for return:
In some cases, only partial refunds are granted (if applicable)
Refunds (if applicable)
Once your return has been received and inspected, we will email you to let you know that we have received the returned item. We will also let you know if your refund is approved or declined.
If approved, your refund will then be processed and your original credit card or payment method will be credited automatically within a few days.
Delayed or missing refunds (if applicable)
Your acceptance of these terms
We only replace items that were originally defective or damaged. If you need to replace yours with the same item, email us via our formulaire and wait for our instructions to be emailed to you.
The shipping costs associated with returning your item are your responsibility. They are not refundable.